Corevia Technologies LLC

Effective Date: 2/12/2026

1. Introduction

Corevia Technologies LLC (“Corevia,” “Company,” “we,” “our,” or “us”) is committed to protecting your information and maintaining transparency regarding how data is handled across our platforms, including:

CallPilot247

FieldPilot CRM

Pilot Suite™

Any related websites, applications, or software

This Privacy Policy explains what information we collect, how it is used, and how it is safeguarded.

By using our services, you agree to this policy.

2. Information We Collect

We collect information necessary to operate and improve our services.

A. Information Provided by Users

Name

Email address

Phone number

Business information

Billing details

Account credentials

Support communications

B. Platform & Communication Data

When using our voice or CRM platforms, information may include:

Caller identification data

Call interaction details

Call recordings (if enabled by the account holder)

Transcripts and summaries

Workflow and usage activity

C. Technical Information

IP address

Device and browser type

System activity logs

Cookie and session data

3. How Information Is Used

Information is used solely for legitimate business purposes, including:

Operating and maintaining our platforms

Processing subscriptions and billing

Improving system performance

Providing customer support

Enhancing security and fraud prevention

Meeting regulatory obligations

Corevia does not monetize or trade personal data.

4. Data Access & Service Providers

Corevia may utilize trusted infrastructure and payment service providers to operate its platforms. These providers are required to maintain appropriate security standards and only process information as necessary to support our services.

5. Voice AI & Recording Notice

Certain services may involve AI-powered voice interaction and optional call recording.

Account holders are responsible for complying with applicable federal, state, and local consent laws regarding call recording and customer notifications.

Corevia provides technology tools but does not provide legal advice regarding compliance obligations.

6. Data Security

Corevia implements commercially reasonable administrative, technical, and physical safeguards designed to protect information from unauthorized access, misuse, or disclosure.

While we strive to protect information, no method of transmission or storage is completely secure.

7. Data Retention

Information is retained only for as long as necessary to:

Provide services

Maintain system integrity

Fulfill contractual obligations

Comply with legal requirements

8. User Rights

Depending on jurisdiction, individuals may request to:

Access their information

Correct inaccuracies

Request deletion (subject to contractual and legal obligations)

Requests may be submitted to:
📧 [Insert Contact Email]

9. Updates

Corevia may update this Privacy Policy periodically. Continued use of services after updates indicates acceptance.

10. Contact Information

Corevia Technologies LLC
[Insert Address]
[Insert Email]
[Insert Phone]